Diversity, Equity, and Inclusion: Building Confidence and Trust

Author: Lynn Fountain

Trust is defined as “a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of another”. It is vital to have a high level of trust that encourages discussion and exploration of new attributes like those that contribute to diversity, equity and inclusion within and organization.

Each person experiences their own evolution of purpose in the workforce. Life changes, situations changes and challenges change. Professionals follow a different path of career growth based on a multitude of factors and not everyone is ready for advances and changes at the same time in their career. In this regard, building trust between the employee and management is crucial to maintaining an environment of equity. Herein lies the tie to a strong diversity equity and inclusion program.

Most professionals in the workforce strive to grow and desire to feel like they are trusted and valued because of their talents, skills and contributions to the organization. But the challenge for
organizations is to develop a program that evolves with each individual employee. The program must be built upon as the employee transfers and advances throughout the organization. To execute this requires significant trust, transparency and awareness in the organizations. Many experts indicate that when diversity practices and trust both exist in an organization, employee engagement increases. When engagement increases, inclusion increases.

Publication Date: July 2022

Designed For
Chief Executive Officers, Senior Executive Management, Board Members, Compliance Professionals, Legal Professionals, and Audit professionals.

Topics Covered

• Trust and Confidence
• Self-Confidence and Self-Trust
• Components and Benefits of Trust
• Components and Benefits of Confidence
• Build Organizational Trust
• Integro Trust Model
• Steps to Create Trust
• Steps to Build Confidence in the Workforce
• Bringing it all Together

Learning Objectives

• Recognize how trust and confidence contribute to a strong DEI program and other benefits
• Define components of trust and confidence and evaluate the benefits
• Identify steps to build organization trust
• Identify steps to build organization confidence
• Identify and evaluate how to bring it all together
• Describe confidence
• Recognize what establishing a strong foundation of trust in the workplace can lead to
• Identify what trust is essential to
• Describe what employees tend to do in a negative working atmosphere
• Recognize true statements regarding change in an organization
• Describe what does not promote confidence at virtual meetings

Level
Basic

Instructional Method
Self-Study

NASBA Field of Study
Personnel/HR (2 hours)

Program Prerequisites
None

Advance Preparation
None